StickerCam · SUPPORT

Keep every shoot aligned

Answers to common StickerCam questions. We will never ask you to upload photos or sensitive information through this website.

How do I import a reference photo?

Tap the import entry at the lower-right of the home screen and choose a photo you have the right to use. The free version supports up to 5 saved poses; Pro users can select up to 20 photos in one batch.

How do I use pose scoring?

Choose a pose and open the camera. Align with the subject sticker or ghost overlay, then enable live scoring. The score compares body-joint angles and points out the area that needs the most adjustment.

Why can’t StickerCam detect a person?

Keep the major joints visible, use adequate lighting and clear subject-background separation, and reduce arm or leg occlusion. A camera angle very different from the reference can also reduce detection quality.

Why didn’t Auto Shutter trigger?

Auto Shutter is a Pro feature. Confirm it is enabled, Pro is active, and hold the pose steadily after the score reaches the target set in Settings. Better lighting and framing may help.

How do I allow camera and photo access?

Open iPhone Settings → StickerCam and allow Camera and Photos. Microphone access is needed only when Live Photo is used. Revoking permission disables the related feature.

Why does the App ask to delete the imported original?

Delete Original After Import is on by default. After a successful import, iOS asks you to confirm deletion. You can decline or disable this option in StickerCam Settings.

How do I restore purchases?

Sign in to the App Store with the Apple ID used for the purchase, then tap Restore Purchases on the purchase screen or in Settings. Apple verifies the entitlement.

How do I manage or cancel a subscription?

Open iPhone Settings → Apple Account → Subscriptions → StickerCam. You can review or cancel the plan there. Deleting the App does not cancel a subscription.

Are my photos uploaded to a server?

No. The current version processes photos, camera frames, subject segmentation, and pose analysis on device and does not upload them to a developer server.

Need more help?

Contact StickerCam Support

Include your device model, iOS version, steps to reproduce, and any message shown. Never send passwords, payment details, identity documents, or unnecessary private photos.

support@kapose.site